Who should I call if there are rats in my apartment?

Who should I call if there are rats in my apartment? - briefly

Contact your building’s management or landlord first, since they are responsible for arranging pest remediation. If they do not respond, call a licensed pest‑control service authorized in your area.

Who should I call if there are rats in my apartment? - in detail

If rodents appear in a rental unit, the first point of contact is the landlord or property manager. They are responsible for maintaining a habitable environment and must arrange professional extermination or repair any structural issues that allow entry.

The next step is to engage a licensed pest‑control service. Choose a company that holds certification from the state’s Department of Agriculture or a recognized pest‑management association. Request a written estimate and confirmation that the treatment complies with local health regulations.

Municipal animal‑control or public‑health agencies can be consulted when the infestation poses a health risk or when the landlord fails to act. These departments often have the authority to issue citations and may provide referrals to certified exterminators.

In urgent situations—such as a large, aggressive infestation that threatens safety—contact emergency services for immediate assistance and documentation.

Typical contact sequence

  1. Notify landlord/property manager in writing; keep copies of all correspondence.
  2. If no response within a reasonable timeframe (e.g., 48 hours), call a licensed exterminator and inform the landlord of the scheduled service.
  3. Report the condition to the local health department or animal‑control office if the landlord does not arrange remediation.
  4. Document the infestation with photos, dates, and any communications; this record supports potential legal action or lease‑termination claims.

Following this hierarchy ensures legal compliance, prompt removal of the pest problem, and protection of tenant rights.