A Mouse Fell into a Well: First Rescue Steps

A Mouse Fell into a Well: First Rescue Steps
A Mouse Fell into a Well: First Rescue Steps

Immediate Assessment of the Situation

Is the Mouse Injured?

Visual Check

The initial rescue measure after a mouse falls into a well begins with a visual inspection. This step determines the animal’s position, condition, and any immediate hazards that could affect further actions.

  • Scan the well opening from a safe distance to locate the mouse’s body or movement.
  • Observe the mouse’s posture: stretched, curled, or limp, which indicates stress level and possible injury.
  • Check for signs of bleeding, discoloration, or fluid accumulation around the animal.
  • Identify obstacles such as debris, water turbulence, or narrow passages that could impede retrieval.
  • Note lighting conditions; if darkness hampers visibility, introduce a portable light source above the well.
  • Record the depth at which the mouse is visible to estimate the length of retrieval equipment needed.

A clear visual assessment provides the data required to select appropriate tools and techniques for the next rescue phase.

Behavioral Cues

When a rodent becomes trapped in a deep opening, its observable actions reveal its physical condition and readiness for intervention.

Signs of distress appear as rapid movements along the well walls, frequent attempts to grasp protruding edges, and high‑pitched squeaks. Calm behavior manifests as minimal motion, occasional grooming, and low‑volume vocalizations.

  • Rapid climbing attempts – indicates strong motivation to escape, but also heightened stress that may cause injury if forced.
  • Continuous squeaking – suggests panic, possible respiratory strain, and the need for a quiet, steady approach.
  • Stillness with occasional grooming – reflects a less agitated state, allowing for slower, more precise handling.
  • Repeated attempts to bite or scratch – signals defensive posture; rescue tools must be introduced without direct contact.

Interpretation of these cues determines the rescue method. If the mouse exhibits frantic climbing, a soft, flexible net lowered gently can provide a safe capture point. Persistent squeaking warrants the use of a quiet, non‑vibrating rope to avoid exacerbating stress. When the animal remains largely motionless, a small, baited trap can be positioned at the well’s edge, minimizing handling.

Continuous monitoring of behavior throughout the operation ensures adjustments are made promptly, reducing the risk of injury and increasing the likelihood of a successful extraction.

Well Type and Depth

Open Well

An open well presents a direct threat to small animals that can fall inside, such as a mouse. The absence of a cover allows the animal to slip through the rim and become trapped in darkness, with limited air and no means of escape. The well’s depth, smooth walls, and lack of footholds compound the danger, making rapid intervention essential.

When a mouse is discovered in an uncovered shaft, the first priority is to secure the opening to prevent further descent and to create a safe environment for rescue. Immediate actions include:

  • Isolate the area: Keep children, pets, and bystanders away from the well.
  • Stabilize the rim: Place a sturdy board, thick plywood, or metal grate over the opening, ensuring it can support weight without shifting.
  • Ventilate cautiously: If the mouse shows signs of distress, gently introduce fresh air using a small fan or by opening nearby windows, avoiding strong drafts that could disorient the animal.

After the opening is secured, retrieve the mouse with tools that minimize stress and injury. Recommended equipment comprises a flexible grabber, a soft cloth, or a small net. Approach the well from the side, lower the tool slowly, and grasp the mouse firmly but gently. Once in hand, place the animal in a warm, quiet container with soft bedding and monitor for signs of trauma before releasing it outdoors.

Finally, implement a permanent solution to eliminate future incidents. Install a durable well cover made of reinforced metal or concrete, inspect regularly for cracks or displacement, and maintain clear signage indicating the hazard. These measures protect both wildlife and humans from the risks associated with uncovered wells.

Covered Well with Opening

A covered well with an opening is a structure where a solid lid or grate protects the shaft, leaving a limited aperture for access. The aperture typically measures a few centimeters in diameter, sufficient for a small animal but insufficient for a person to enter directly. The cover prevents accidental falls and reduces debris entry, yet it also serves as a point of entry for rescue tools.

When a mouse becomes trapped beneath such a cover, the opening becomes the only viable route for extraction. Assessing the size, shape, and condition of the opening determines which equipment can be introduced without damaging the well or harming the animal.

Initial actions:

  1. Verify that the cover is stable; secure it to avoid collapse during the rescue.
  2. Measure the aperture to confirm that a slender retrieval device (e.g., a flexible rod, thin tube, or small net) can pass through.
  3. Insert a soft, flexible probe to locate the mouse and gauge its position relative to the opening.
  4. Attach a lightweight net or a small basket to the probe, gently lower it until the mouse is captured.
  5. Slowly lift the net, keeping the mouse centered to prevent injury, and release it onto a safe surface.
  6. After removal, inspect the well for damage and reinforce the cover if necessary.

These steps rely on the limited access provided by the well’s opening and minimize stress on the animal while preserving the integrity of the structure.

Well Depth Estimation

Estimating the depth of a well is the first critical step when a small animal, such as a mouse, becomes trapped. Accurate depth measurement guides the selection of rescue equipment, determines the length of rope or ladder required, and informs the time needed to reach the creature safely.

Several practical techniques can be applied quickly:

  • Visual inspection – Observe the well’s interior through the opening. Note any visible markings, rope lengths, or construction features that suggest depth.
  • Sound‑based estimation – Drop a small, dense object (e.g., a stone) and time the echo using a stopwatch. Apply the formula Depth = (velocity of sound × time / 2). Adjust for temperature if necessary.
  • String or rope method – Lower a measured length of sturdy cord until it contacts the bottom. Mark the point where the cord leaves the well opening; the marked length equals the well’s depth.
  • Laser rangefinder – Position a handheld laser device at the rim and aim downward. The device provides a direct digital readout of distance, assuming a clear line of sight.
  • Water level reference – If the well contains water, measure the water surface height relative to the rim, then add the known water depth obtained from a calibrated dipstick or measuring tape.

When using any method, record the measurement in both metric and imperial units to accommodate varied rescue tools. Verify the result by repeating the chosen technique at least once; discrepancies greater than 5 % warrant a secondary method.

The final depth figure should be communicated instantly to all responders. This ensures that rope lengths, ladders, and retrieval devices are prepared precisely, minimizing delays and reducing the risk of further injury to the animal.

Preparing for Rescue

Safety First: For You and the Mouse

Personal Protective Equipment

Rescuing a small animal from a deep well exposes the responder to sharp edges, contaminated water, and potential falling debris; appropriate protective gear minimizes injury and disease transmission.

  • Gloves – puncture‑resistant, waterproof material prevents cuts and contact with dirty water.
  • Safety goggles or face shield – shields eyes from splashes and airborne particles.
  • Protective clothing – long‑sleeved, water‑repellent coveralls protect skin and clothing from contaminants.
  • Foot protection – slip‑resistant boots with steel toe guard guard against uneven terrain and falling objects.
  • Respiratory protection – disposable N95 mask or equivalent filters dust and possible aerosolized pathogens.

Before entering the well, inspect each item for damage, verify proper fit, and secure closures. After the rescue, decontaminate or dispose of used equipment according to hygiene guidelines to prevent cross‑contamination.

Assessing Potential Risks

When a mouse becomes trapped in a well, the first priority is to evaluate hazards that could compromise the animal’s survival and the safety of the rescuer. Identify the well’s dimensions, water level, and structural condition; shallow wells may allow immediate retrieval, while deep or unstable shafts require additional precautions. Examine the surrounding soil for signs of collapse or shifting, which could jeopardize both the mouse and the person attempting the rescue.

Assess environmental threats that could affect the mouse. Water contamination with chemicals, sewage, or high bacterial loads can cause rapid illness. Temperature extremes—cold water leading to hypothermia or scorching sun heating the shaft—must be measured. Presence of predators, such as snakes or birds of prey, should be recorded, as they may attack the mouse during extraction.

Evaluate personal safety risks. Determine whether protective equipment (gloves, goggles, harness) is necessary to prevent injury from sharp edges, falling debris, or accidental immersion. Verify that the rescue method—e.g., rope, net, or suction device—does not introduce additional danger, such as entanglement or sudden pressure changes that could harm the mouse.

A concise risk‑assessment checklist can guide the process:

  • Measure depth and diameter of the well.
  • Test water quality and temperature.
  • Inspect well walls for cracks or loose material.
  • Identify nearby predators or wildlife activity.
  • Prepare personal protective gear.
  • Choose an extraction tool compatible with the well’s dimensions and the mouse’s size.
  • Confirm that the chosen method does not create suction‑related injuries.

By systematically addressing these factors, responders can mitigate hazards, increase the likelihood of a successful rescue, and protect themselves from injury.

Necessary Tools and Materials

Improvised Ladders and Ramps

When a small rodent drops into a deep cavity, rapid creation of a temporary ascent device can prevent injury and simplify extraction. The goal is to build a sturdy, slope‑oriented structure using materials that are immediately available at the scene.

Begin by assessing the well’s dimensions. Measure depth and diameter to determine the length and angle required for a safe climb. A ladder angle of 60–70 degrees offers stability without excessive strain on the animal.

Collect straight, rigid items such as wooden dowels, broom handles, or sturdy cardboard strips. Secure each piece together with strong twine, zip ties, or adhesive tape, forming a continuous series of rungs spaced 1–2 cm apart. Ensure each rung can support the mouse’s weight; test by applying gentle pressure before placement.

If the well walls are smooth, augment the ladder with a ramp. Lay a wide piece of cardboard or a thin plywood sheet against the wall, angling it upward to meet the top of the ladder. Secure the lower edge to the ground with stones or sandbags to prevent slipping. The ramp’s surface should be textured—rubber matting or sandpaper strips improve traction.

Finalize the assembly:

  • Position the ladder so the lowest rung rests on the ramp’s end.
  • Anchor the ladder’s base against the well opening to eliminate wobble.
  • Verify that the top rung aligns with the well’s rim, allowing the mouse to step onto solid ground.
  • Gently coax the mouse upward using a soft brush or a piece of food as a lure.

After the animal is out, inspect the improvised structure for any damage and dispose of or sanitize materials as needed. This method provides a quick, low‑cost solution when conventional rescue equipment is unavailable.

Containers and Nets

When a small rodent drops into a deep shaft, immediate containment and retrieval are critical. A sturdy bucket or similar container should be lowered to the well’s mouth, positioned so the mouse can climb into it without slipping. The container’s rim must be wide enough to accommodate the animal’s body and allow a gentle ascent.

A flexible net, preferably made of nylon mesh with a fine gauge, can be attached to the same line as the container. The net serves two purposes: it prevents the mouse from falling back into the water and provides a surface for the animal to grip while being lifted. Deploy the net first, allowing it to rest against the well walls, then guide the mouse onto the net and lift both together.

Steps for using containers and nets:

  1. Select a clean, dry bucket with a smooth interior surface.
  2. Attach a strong rope to the bucket’s handle; ensure the rope is long enough to reach the well bottom.
  3. Secure a nylon net to the same rope, positioning it just above the bucket.
  4. Lower the net until it contacts the well wall, creating a stable platform.
  5. Encourage the mouse onto the net using gentle taps or a soft brush.
  6. Raise the rope steadily, keeping the net taut to avoid sagging.
  7. Once the bucket is at the surface, slide the mouse into a safe holding area for assessment.

Food and Water Considerations

When a mouse becomes trapped in a well, immediate attention to hydration and nutrition can prevent escalation of stress and physiological decline while rescue efforts continue.

  • Offer water in a shallow, stable dish that can be placed at the well’s edge without risking spillage. Use fresh, room‑temperature water; avoid ice‑cold or warm temperatures that could shock the animal.
  • Provide a small amount of soft, easily chewable food such as finely shredded cheese, soft fruit, or a dab of commercial rodent mash. Ensure the food is moist enough to prevent drying out in the well’s environment.
  • Position food and water so the mouse can reach them without climbing excessively. A gentle slope or a short, sturdy platform can facilitate access.
  • Replace water regularly, checking for contamination from well debris. Stagnant water can foster bacterial growth and reduce the mouse’s willingness to drink.
  • Monitor consumption. If the mouse shows no interest after several minutes, reassess placement and consider using a scent‑enhanced attractant, such as a drop of vanilla extract, to stimulate feeding behavior.
  • Avoid offering large quantities; excess food can spoil quickly and attract insects, increasing risk to the trapped mouse.

Maintaining adequate hydration and a modest, palatable food supply supports the mouse’s health until it can be safely extracted.

Executing the Rescue

Gentle Approach

Avoiding Startle

When a small animal is trapped in a deep shaft, the first priority is to keep the creature calm. Sudden noises, bright lights, or rapid movements can trigger a panic response, causing the mouse to thrash, dislodge debris, or hide in inaccessible corners. Calm handling reduces stress, preserves the animal’s energy, and prevents additional injury during extraction.

Practical measures to avoid startling the mouse include:

  • Approach the well slowly, keeping voice low and steady.
  • Use a soft, flexible tool (such as a silicone tube or gentle net) rather than rigid implements that may clang against the walls.
  • Dim any external light sources; if illumination is necessary, employ a diffused, warm LED that does not flash.
  • Maintain a stable temperature around the opening to prevent sudden cold drafts that could shock the animal.

By limiting sensory overload, rescuers create a predictable environment. Predictability encourages the mouse to remain still, allowing the rescuer to guide it upward with minimal resistance and complete the rescue efficiently.

Creating a Path

When a small rodent becomes trapped in a deep cavity, the first priority is to establish a safe, stable route that allows rescuers to reach the animal without causing further injury. The path must be solid, level, and free of loose debris that could collapse under weight. Preparing the access way also prevents the mouse from slipping back into the well during the rescue.

Steps to create the path

  1. Clear surrounding soil and stones to expose a flat surface extending from the well edge to a stable ground point.
  2. Lay a sturdy board or piece of plywood across the cleared area, ensuring it spans the entire distance without gaps.
  3. Secure the board with wooden stakes or sandbags at both ends to prevent movement.
  4. Test the surface by applying gradual pressure; if flexing occurs, reinforce with additional planks or a layer of compacted sand.
  5. Position a gentle ramp or inclined board leading from the board to the well opening, allowing the mouse to climb upward without steep angles.

A well‑constructed path minimizes risk to both the animal and the rescuers, enabling subsequent steps—such as coaxing the mouse onto a carrier—to proceed safely.

Retrieval Techniques

Using a Rope and Basket

When a small rodent becomes trapped in a deep cavity, immediate action with simple tools can prevent injury and loss. The combination of a sturdy rope and a shallow basket offers a controlled method for extraction without causing further stress to the animal.

First, secure a rope of adequate strength to the rim of the well. Tie a reliable knot—such as a bowline—so the rope will not slip under load. Attach the basket to the free end of the rope using a tight, slip‑free hitch. The basket should be wide enough to accommodate the mouse comfortably yet shallow enough to keep it from falling out during lifting.

Next, lower the basket gently until it reaches the mouse’s level. Carefully push the basket toward the animal, ensuring the mouse can climb in without obstruction. Once the mouse enters, pause to verify that it is fully seated and that its limbs are not tangled.

Finally, raise the basket steadily by pulling the rope with even force. Avoid jerky motions that could cause the mouse to lose balance. When the basket reaches the well’s edge, lift it completely out and place the mouse on a safe surface for assessment.

Key points for successful use of rope and basket:

  • Rope must support at least twice the expected load.
  • Knot selection should prioritize security and ease of release.
  • Basket material should be rigid enough to hold shape yet smooth to prevent injury.
  • Lifting speed must be slow and controlled.

Following these precise steps maximizes the likelihood of a swift, humane rescue.

Manual Retrieval (If Safe and Possible)

When a mouse has dropped into a well and the situation permits direct handling, manual retrieval can be the quickest method of rescue. The rescuer must first confirm that the well is stable, free of hazardous gases, and that the mouse is still reachable without endangering the rescuer.

Safety checks

  • Verify the well’s structural integrity; look for loose stones or crumbling walls.
  • Ensure adequate ventilation; if foul odors or low oxygen are suspected, abort manual rescue and ventilate the shaft before proceeding.
  • Wear thick gloves, long sleeves, and eye protection to guard against bites and debris.

Preparation

  • Gather a sturdy, narrow bucket or a small, rigid container that fits the well’s diameter.
  • Have a flexible rope or sturdy cord long enough to reach the bottom and allow controlled lifting.
  • Keep a towel or soft padding ready to cushion the mouse once extracted.

Execution

  1. Lower the container slowly, keeping it vertical to avoid snagging on the well walls.
  2. Observe the mouse’s position; if it is perched on a ledge, gently coax it toward the container using a soft instrument such as a wooden stick.
  3. Once the mouse is inside, pause to ensure it is not injured or panicking.
  4. Raise the container steadily, maintaining tension on the rope to prevent sudden drops.
  5. Upon reaching the surface, open the container in a safe area, place the mouse on the towel, and assess for injuries.

Post‑rescue actions

  • Examine the mouse for wounds, bleeding, or signs of shock; administer appropriate first aid or seek veterinary assistance.
  • Clean and disinfect all equipment used during the operation.
  • Record the incident details for future reference and to improve rescue protocols.

Manual retrieval should only be attempted when the well’s condition and the rescuer’s ability to maintain control are assured; otherwise, alternative methods such as trapping or professional assistance must be employed.

Water Displacement Method (For Shallow Wells)

When a small rodent becomes trapped in a shallow well, the water displacement method offers a rapid, low‑technology solution. The technique relies on removing enough liquid to raise the animal to the surface without causing injury or panic.

First, assess the well depth and water volume. If the water level is within reach of a sturdy container, proceed with the following steps:

  1. Gather equipment – a bucket or large cup, a sturdy rope, and a flexible suction device (e.g., a hand‑pump or a small garden siphon) if available.
  2. Create a safe entry point – place the bucket at the well rim, ensuring it does not tip over when filled.
  3. Extract water gradually – lower the bucket into the water, fill it, and lift it out. Repeat until the water level drops at least 5–10 cm below the mouse’s head.
  4. Monitor the mouse – as the water recedes, the animal will usually climb onto the wet surface. If it remains motionless, gently coax it toward the edge with a soft brush or a thin stick.
  5. Retrieve the animal – once the mouse reaches the rim, use the rope to pull it out or allow it to climb onto a hand‑held cloth.
  6. Provide immediate care – place the mouse on a dry, warm surface, check for injuries, and keep it calm until it regains strength.

Key considerations:

  • Avoid rapid water removal that could create strong currents, potentially disorienting the mouse.
  • Ensure the bucket’s interior is clean to prevent contamination of the well water.
  • If the well is deeper than a few centimeters, combine the displacement method with a gentle suction device to reduce water volume more efficiently.

The water displacement method reduces rescue time, requires minimal tools, and minimizes stress on the trapped animal, making it suitable for most shallow well scenarios.

Post-Rescue Care

Checking for Injuries Again

Minor Abrasions

When a small rodent slips into a deep cavity, the initial focus is on safely extracting the animal. Once the mouse is out, attention turns to superficial skin injuries that often accompany the fall. Minor abrasions appear as shallow scratches or scraped skin, typically caused by contact with rough stone or debris.

First‑aid measures for these injuries include:

  • Rinse the wound with clean, lukewarm water to remove dirt and foreign particles.
  • Apply a mild antiseptic solution (e.g., diluted chlorhexidine) to reduce bacterial load.
  • Pat the area dry with a sterile gauze pad; avoid rubbing, which can aggravate the tissue.
  • Cover the abrasion with a non‑adhesive dressing to protect against further contamination.

Monitoring the wound is essential. Check the site twice daily for signs of swelling, redness, or discharge. If any of these symptoms develop, consult a veterinarian promptly, as infection can progress rapidly in small mammals.

After the dressing is removed, repeat the cleaning process before applying a fresh protective layer. Maintaining a dry, clean environment for the mouse supports natural healing, which usually completes within a few days for superficial lesions.

Signs of Shock

When a mouse ends up at the bottom of a well, rapid assessment of its physiological state is essential. Shock can develop within minutes, jeopardizing survival even before external injuries are addressed.

Observable indicators of shock in a small rodent include:

  • Pale or grayish fur, especially on the ears and tail
  • Rapid, shallow respiration
  • Weak or barely detectable pulse at the femoral artery
  • Cool extremities to the touch
  • Lethargic or unresponsive behavior, loss of normal reflexes
  • Dilated pupils, sometimes unreactive to light

These signs often appear together. Immediate action should focus on stabilizing temperature, providing gentle pressure to support circulation, and minimizing handling stress while preparing extraction equipment. Prompt reversal of shock increases the likelihood of successful rescue.

Providing Warmth and Shelter

Temporary Enclosure

When a small rodent drops into a deep shaft, the first priority is to prevent further injury while preparing a safe extraction. A provisional barrier around the opening serves this purpose; it limits the animal’s movement, reduces stress, and protects rescuers from accidental falls.

The temporary enclosure should be constructed quickly with readily available materials:

  • Rigid plastic sheet or heavy‑duty trash bag, large enough to cover the well’s rim.
  • Duct tape or rope to secure the barrier firmly to the surrounding ground.
  • Lightweight wooden planks or cardboard as a base to prevent the sheet from sagging.
  • Padding (e.g., folded towels) placed inside the enclosure to cushion the mouse if it attempts to climb out.

Steps to assemble the enclosure:

  1. Position the planks or cardboard around the well’s edge, creating a stable frame.
  2. Lay the plastic sheet over the frame, ensuring the material extends at least 6 inches beyond the rim on all sides.
  3. Fasten the sheet to the frame with tape or rope, pulling taut to eliminate gaps.
  4. Insert padding against the interior side of the sheet to absorb any movement.
  5. Verify that the barrier is secure and that the mouse cannot escape the confined area.

With the provisional barrier in place, the rescue team can focus on the next phase—lowering a retrieval tool or gently coaxing the mouse toward the opening—without risking additional descent or loss of the animal. The enclosure remains in effect until a permanent solution, such as a custom cage or a retrieved container, is ready.

Soft Bedding

Soft bedding provides a safe surface for a mouse that has fallen into a deep cavity. It reduces the risk of injury when the animal is lifted or slides down the well walls.

When preparing for the rescue:

  • Choose a material that is clean, absorbent, and free of sharp fibers (e.g., shredded paper, cotton pads, or fine fleece).
  • Cut the bedding into strips long enough to reach the bottom of the well.
  • Place the strips against the well walls to create a cushion that the mouse can grasp or climb onto.

During the extraction:

  1. Lower a small, flexible rod or stick wrapped with the bedding strips into the well.
  2. Gently press the bedding against the mouse’s back, allowing it to grip the soft material.
  3. Slowly lift the rod, keeping the bedding taut to support the animal’s body.
  4. Once the mouse reaches the rim, use a gloved hand or a small scoop to transfer it onto a dry, warm surface.

After removal, inspect the mouse for bruises or abrasions. If injuries are observed, seek veterinary care promptly. Keep the bedding dry and replace it after each rescue to maintain hygiene.

Release or Further Assistance

Releasing into a Safe Environment

After extracting the mouse from the well, place it in a calm, well‑ventilated area away from predators and loud noises. The environment should provide a dry surface, fresh water, and a temperature close to the animal’s natural habitat.

Assess the mouse’s condition immediately. Look for signs of injury, dehydration, or shock. If any severe symptoms appear, contact a veterinarian before proceeding with release.

When the animal appears stable, follow these steps to transition it safely:

  1. Create a secure holding container – Use a small cage or box with breathable openings, lined with soft bedding.
  2. Offer hydration – Provide a shallow dish of clean water; allow the mouse to drink voluntarily.
  3. Supply a modest amount of food – Offer seeds or commercial rodent pellets; avoid forcing intake.
  4. Allow a brief acclimation period – Keep the mouse undisturbed for 10‑15 minutes to recover from stress.
  5. Select an appropriate release site – Choose a location with abundant cover, such as tall grass or brush, and away from human activity.
  6. Transport the mouse gently – Place the container in a shaded, stable carrier; minimize movement during transport.
  7. Release at ground level – Open the container slowly, allowing the mouse to exit on its own; do not handle the animal directly.

After release, observe the area from a distance for a few minutes to confirm the mouse has moved into cover and is behaving normally. If the animal remains reluctant to leave the release point, consider returning it to the holding container for a brief additional recovery period before attempting release again. Continuous monitoring ensures the mouse integrates into its natural environment without further risk.

Contacting Wildlife Rescue

When a small rodent becomes trapped underground, immediate professional assistance is essential. The first action after confirming the animal’s presence is to reach out to an authorized wildlife rescue service. Prompt communication ensures that trained personnel can assess the situation, advise on safety precautions, and mobilize appropriate equipment.

Steps to contact the rescue organization:

  • Locate the nearest wildlife rehabilitation center or animal control office using an online directory or local phone book.
  • Call the designated emergency line; provide clear details: species (mouse), exact location (well depth, dimensions), and any observed injuries.
  • Record the dispatcher’s reference number and follow any instructions regarding containment, ventilation, or temporary feeding.
  • If the call is made outside regular hours, request the after‑hours contact number or the nearest 24‑hour emergency wildlife hotline.

After the call, keep the well area undisturbed until responders arrive. Maintain a safe distance to prevent additional stress or injury to the animal and to protect personal safety.