Who should you contact if mice appear in the apartment? - briefly
Notify the property manager or landlord immediately; if they do not arrange pest control, request a licensed exterminator or contact the local public‑health agency.
Who should you contact if mice appear in the apartment? - in detail
If rodents are discovered in a rental unit, the first point of call is the property manager or landlord. They are responsible for maintaining habitability and must arrange professional pest control, document the infestation, and coordinate repairs to entry points.
Next, contact a licensed extermination service. Choose a company certified by the state or local health department, with experience in residential rodent removal. Request an inspection, a treatment plan, and a guarantee of follow‑up visits to ensure eradication.
If the landlord fails to act within a reasonable timeframe—typically 48‑72 hours after notification—reach out to the local housing authority or code enforcement office. These agencies can inspect the premises, issue citations, and, if necessary, compel remediation.
Tenants may also consult a tenant‑rights organization or legal aid clinic. They can advise on filing a formal complaint, withholding rent, or pursuing compensation for damages caused by the infestation.
Finally, keep a written record of all communications: dates, names, and summaries of conversations with the landlord, pest‑control provider, and any government agency. Documentation supports any future dispute resolution or legal action.