Who should be called if there is a mouse in the apartment?

Who should be called if there is a mouse in the apartment? - briefly

Call a licensed pest‑control service to handle the infestation, and notify the building manager or landlord so they can arrange remediation and prevent future entry.

Who should be called if there is a mouse in the apartment? - in detail

When a rodent is discovered inside a dwelling, the first point of contact should be the property’s managing authority. If the residence is rented, the tenant must inform the landlord or the designated property manager immediately. Most rental agreements place pest‑control obligations on the owner, so the landlord is responsible for arranging professional extermination.

If the building has a dedicated maintenance or facilities department, that team should be alerted as well. They can grant access to service providers and coordinate any necessary repairs that may have allowed entry for the mouse.

Professional pest‑control companies are the appropriate specialists for removal and prevention. Contact a licensed exterminator that offers:

  • Inspection of the affected unit and surrounding areas.
  • Identification of entry points (cracks, gaps, utility penetrations).
  • Safe trapping or baiting methods compliant with local health regulations.
  • Recommendations for sealing openings and reducing attractants.

In multi‑unit complexes, the homeowner association (HOA) or condominium board often manages pest‑control contracts. Residents should notify the association’s management office, which will schedule a building‑wide treatment if required.

When the infestation poses a health hazard—e.g., evidence of disease, extensive droppings, or a large population—local health departments can be consulted. They may conduct inspections and enforce remediation standards. Contact information for municipal health services is usually available on the city’s official website.

Emergency services (fire department or police) are not appropriate for rodent issues unless the mouse is causing an immediate safety threat, such as blocking fire exits or creating a fire hazard.

Summary of contacts:

  1. Landlord or property manager (for rentals).
  2. Building maintenance or facilities team (for owned properties).
  3. Homeowner association or condominium board (for shared‑ownership complexes).
  4. Licensed pest‑control provider.
  5. Municipal health department (if health risk is evident).

Prompt notification and professional intervention prevent damage to structures, contamination of food supplies, and potential health problems.