Who should I call if there are mice in the apartment? - briefly
Contact your building’s management or designated maintenance team, as they typically arrange pest‑control services. If the property manager cannot assist, call a licensed exterminator or local pest‑control company directly.
Who should I call if there are mice in the apartment? - in detail
If you discover rodents in a rental unit, the first point of contact should be the property manager or landlord. Notify them in writing, describing the infestation’s location and severity. Most lease agreements require the owner to arrange professional extermination within a reasonable time frame.
If the landlord does not respond promptly, contact a licensed pest‑control service. Choose a company certified by the state’s pest‑management board, ensuring they follow integrated pest‑management practices and can provide a written treatment plan. Keep receipts and service reports for future reference.
When the building is part of a larger complex, the on‑site maintenance office or resident services desk can also initiate a pest‑control request. These departments often have pre‑approved contracts with exterminators and can expedite the process.
If the infestation poses health hazards or violates local housing codes, file a complaint with the municipal health department or housing authority. They can inspect the property, issue citations, and, if necessary, mandate remediation.
Finally, consider contacting your renters’ insurance provider. Some policies cover damage caused by pests or may reimburse the cost of professional treatment after you have met the landlord’s obligations.
Steps to take
- Write to the landlord or property manager; include dates and photos.
- If no action within the stipulated period, hire a certified exterminator; retain documentation.
- Report to building management for complexes with centralized services.
- Escalate to health or housing officials if the problem persists or violates code.
- Check insurance coverage for possible reimbursement.