Where should I call if mice appear in the apartment? - briefly
Contact your building’s maintenance or property‑management office, which typically arranges service with a licensed pest‑control company. If the building does not provide such assistance, call a certified exterminator or the municipal rodent‑control hotline.
Where should I call if mice appear in the apartment? - in detail
If you discover rodents in a rental dwelling, contact the property manager or landlord first. They are responsible for maintaining habitability and can arrange pest‑control services or approve a professional contractor.
If the landlord does not respond or refuses to act, reach out to the local health department. Most municipalities have an environmental health division that inspects housing for pest infestations and can issue citations or orders for remediation.
When the building is part of a homeowners’ association, the association’s management office should be notified. They often have contracts with exterminators and can coordinate treatment for common areas and individual units.
For renters in public housing, the regional housing authority is the appropriate point of contact. They oversee maintenance standards and can dispatch pest‑control teams.
If you suspect a violation of state or local housing codes, file a complaint with the consumer protection agency or the city’s building‑inspection office. These agencies can investigate code breaches and enforce corrective action.
In urgent situations where the infestation poses an immediate health risk, call emergency services or a 24‑hour pest‑control hotline if available. Some areas provide after‑hours pest‑management lines for severe cases.
Summary of contacts:
- Property manager/landlord
- Local health department (environmental health division)
- Homeowners’ association management office
- Public housing authority (if applicable)
- Consumer protection or building‑inspection agency
- Emergency pest‑control hotline for acute hazards
Document all communications, retain copies of emails or letters, and note dates and responses. This record supports any future legal or administrative action if the problem is not resolved promptly.