What should I do if there is a rat in a store? - briefly
Notify store management right away, cordon off the affected area, and call a licensed pest‑control service to assess and eliminate the rodent problem. Keep customers away until the issue is fully resolved.
What should I do if there is a rat in a store? - in detail
If a rodent is spotted inside a retail space, act without delay. Move away from the animal, keep customers clear of the area, and avoid attempting to catch it yourself.
- Notify the store manager or the person in charge immediately.
- Call the designated pest‑control service; provide the exact location, time of sighting, and any observable details.
- Close off the affected aisle or section, posting a temporary barrier or signage to prevent entry.
- Remove any exposed food, waste, or attractive materials that could draw the animal.
- Turn off lights or equipment that might encourage the rodent to stay hidden.
Document the incident thoroughly. Record the date, time, and precise spot of the sighting; note any signs of damage, droppings, or gnaw marks. If possible, capture a clear photograph for the pest‑control contractor and for internal records.
Cooperate with the subsequent inspection. Allow the exterminator full access to the premises, follow any recommended sanitation procedures, and verify that corrective actions—such as sealing entry points, installing traps, or improving waste management—are completed. Maintain a log of follow‑up checks to ensure the problem does not recur.